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ISO 9001:2015 ONETECH VIETNAM – supermarket shelf manufacturer and warehouse rack supplier

(the International Organization for Standardization) is a Global Organization of international production averages. ISO cooperates with the International Electrotechnical Commission (IEC) on all points of manufacturing standardization. ISO technical representatives naturally accept qualifying International Standards. Each constituent body interested in a matter for which a technological commission has been appointed has the privilege to be represented on that delegation. Governmental and non-governmental international associations in courtship with ISO also participate in the work.

Attention is suitable that some of the components of this paper may be the topic of patent rights. ISO shall not be held responsible for recognizing such patent ownership. Characteristics of any patent requests defined during the development of the record will be in the Introduction on the ISO list of patent directives accepted (see

Any commerce representation in this record is information provided for users’ convenience and does not form an approval.

For an illustration of the importance of ISO-specific terms and phrases connected to

the agreement reflection, as well as details about ISO’s commitment to the

World Trade Organization (WTO) regulations. The URL refers to:



0.1 General

Embracing a quality management procedure is a strategic

the determination for an association that can support and enhance its overall commission and deliver a proper foundation for bearable expansion ambitions.

The possible advantages to an association of enforcing

a quality management procedure based on this International Standard is:

– the capability to invariably supply outcomes and

the usefulness that satisfies consumer and appropriate statutory and regulatory prerequisites;

– promoting prospects to improve consumer pleasure;

– managing dangers and possibilities associated with its

context and purposes;

– the capability to display agreement to specified grade managing procedure necessities.

Interior and exterior forces can operate by this International Standard.

It is not the objective of this International Standard to

insinuate the demand for:

— uniformity in the format of additional quality

management systems;

— alignment of documentation to the clause configuration of

this International Standard;

— the benefit of the precise vocabulary for this

International Standards within the association.

The grade management system prerequisites determined in

the International Standard are complementary to necessities for outcomes and services.

The International Standard operates the process procedure,

including the Plan-Do-Check-Act (PDCA) cycle and risk-based consideration.

The method technique allows an organization to schedule its operations and their interchanges.

The PDCA cycle enables an institution to ensure that its

procedures are sufficiently resourced and organized and that prospects for improvement are specified and functioned.

Risk-based reflection allows an organization to determine

the elements that could push its operations and quality management system to shift from the intended outcomes, to arrange preventative management to underestimate unfavourable results and construct the most excellent service of possibilities as they appear.


Invariably fulfilling necessities and handling fortune

requirements and anticipations contest associations in increasingly engaged and complicated circumstances. The association’s potency ought to embrace various design of improvement in extra to correction and continual enhancements, such as breakthrough transformation, invention and re-organization.

In the International Standard, the subsequent vocal structures are employed:

— “shall” implies a condition;

— “should” means a proposal;

— “may” suggests permission;

— “can” denotes a case or an ability.

Knowledge characterized as “NOTE” is for suggestions in

the performance or conveying the associated prerequisite.

0.2 Quality control regulations

This International Standard is based on the grade

leadership regulations expressed in ISO 9000. The definitions contain an opinion of individual demand, an explanation of why the direction is important for the association, and some instances of miracles associated with the regulation and standards of specific measures to enhance the association’s interpretation when involving the principle.

The quality control regulations are:

— consumer guide;

— oversight;

— concentration of individuals;

— method procedure;

— advancement;

— proof-based determination-making;

— association administration.


Methodology procedure


This International Standard encourages embracing a procedure

when designing, executing and enhancing the efficacy of a quality control technique to enhance consumer pleasure by satisfying consumer conditions. Distinguishing prerequisites assumed necessary to embrace a procedure are included.

Comprehending and handling corresponding operations as the system contributes to the community’s significance and efficiency in achieving its intended results. This approach enables the organization to manage the interrelationships and interdependencies among the system procedures so the organization’s performance can be enhanced.

The process procedure applies the frequent characterization and control operations and their interchanges to acquire the calculated outcomes per the association’s grade procedure and strategic guidance. Management of the practices and procedures can be accomplished by employing the PDCA process with a general priority on risk-based reflection desired to handle advantage of possibilities and prevent undesirable outcomes.

The application of the procedure method in a quality control approach helps the pursuing:

  • interpretation and character in conference essentials;
  •  the reflection of processes in the duration of added importance;
  •  the attainment of practical method performance;
  •  advancement of techniques founded on the evaluation of data and information.

 PDCA means: Plan-Do-Check-Act cycle

The PDCA cycle can be understood to all processes and the

quality managing procedure as alls.

The PDCA cycle inform that:

— Plan: specify the purposes of the procedure and its

methods, and the aids required to produce outcomes in consensus with consumers’ requirements and the organization’s procedures, and recognizing and endure threats and opportunities;

— Do: execute what was planned;

— Check: monitor and (where relevant) benchmark operations

and the consequent outcomes and usefulness against procedures, purposes, conditions and scheduled movements, and document the outcomes;

— Act: carry measures to enhance undertaking, as essential.


 Risk-based reflection

Risk-based consideration is important for

performing an adequate quality control procedure. Risk-based consideration has been assumed in earlier editions of this International Standard, including, for illustration, bringing out preventative measures to destroy possible nonconformities, analyzing any nonconformities that transpire and bringing an effort to contain duplication.

To serve the necessities of this International Standard, an association ought to prepare and enforce measures to handle risks

and possibilities. Managing dangers and possibilities establish a foundation for expanding the significance of the grade control system, acquiring improved outcomes and controlling adverse outcomes.

ISO 9001:2015 is a standard issued by the International ONETECH VIETNAM manufacture commitment

Organization for Standardization. ISO 9001:2015 is the management standard that businesses are looking forward to applying.

However, to apply successfully, Enterprises need to take

many actions. Understanding and mastering ISO 9001 is one of the first and

mandatory actions.

Businesses will have to learn and answer many questions.

For example: What is ISO? What is its content? How to apply it? ….

With the Knowledge of 01 consulting and certification organization, ONETECH VIETNAM would like to give some information related to

ISO 9001:2015 standard. Although it may still need to be completed, the

following Knowledge will be the initial foundation for businesses that want to

build and achieve ISO certification.


WHAT IS ISO 9001 of ONETECH VIETNAM Manufacture authorization?

Before learning about ISO 9001:2015, Enterprises need to know what ISO is; What is ISO 9001?

The information below will help businesses have a brief understanding of ISO standards.


What is ISO?

ISO is the abbreviation of the International Organization

for Standardization. ISO is an international standards-setting body that sets

industry and trade standards worldwide.


ISO was established on February 23 1947. The headquarters

of the ISO Secretariat is located in Geneva, Switzerland. As of 2018, ISO has

161 national standards bodies.

Vietnam joined ISO in 1977, the 77th member of this


The International Organization for Standardization is an

independent, non-governmental organization.


Source from:


The main task of the organization is to develop and issue

standards. These standards often become statutory through agreements or

national standards. As a result, the standard issued by ISO is valid worldwide.


The number of standards that ISO issues are more than

20,000 standards. This standard covers everything from manufactured products

and technology to food safety, agriculture and healthcare.


Information about the ISO organization can be found on

the ISO organization’s website at:


The ISO 9001 standard is one of the sets of standards

issued by the ISO organization.


What is ISO 9001?

ISO 9001 is part of ISO 9000, one of the most popular

standards worldwide.


As of 2018, the latest version of ISO 9001 is the ISO

9001:2015 version. This quality management system standard was developed and

published by ISO on September 24, 2015 (the initial version was issued in 1987).


ISO 9001 sets forth the requirements to be used as a

standard applicable to a Quality Management System. This International Standard

is also used for the assessment and Certification of conformity with an

organization’s Quality Management System.


Versions of the ISO 9001 standard

Model for quality assurance in design/development,

production, installation and servicing. (Quality Management – Model for quality

assurance in design/deployment, production, installation and engineering



ISO 9001:2015 Quality control systems – demands

(Vietnamese standard equivalent: TCVN ISO 9001:2015 Quality management –



ISO 9001 – VERSION 2015

ISO 9001:2015 replaces ISO 9001:2008. This is an

internationally recognized standard for the quality management of enterprises, applicable to creating and controlling a supplier organization’s products and services, and prescribes a systematic control System of activities to confirm that consumer demands and expectations are met.


ISO 9001:2015 was issued and took effect on September 15,



The approach to risk-based thinking is the first

improvement of ISO 9001:2015 compared to previous versions.


This mindset helps an organization identify factors that

can cause its processes and management systems to deviate from planned results.

The organization can put in place controls to prevent risks and opportunities

for improvement.


The second change is the change in quality management

principles, including:


– Customer-oriented;

– Leadership;

– People’s participation;

– Process approach;

– Improve;

– Decisions are based on evidence;

– Relationship manager.



List of clauses in ISO 9001:2015

ISO 9001:2015 standard has HLS structure – High-Level Structure. This structure applies to all management system standards.

Including: ISO 9001; ISO 14001: ISO 22000; ISO 45001…


The general application of the structure has 02 advantages as follows:


First, the terms, definitions and structures apply to all standards.

Second, the standards will be uniform and can be easily integrated when implementing and certifying.


The ISO 9001:2015 standard has a 10-part layout.

The requirements of ISO 9001:2015 are outlined in 7 Clauses, from Clauses 4 to 10. Details are as follows:

Structure of ISO 9001:2015 in the PDCA cycle Clauses 4 through 10 are illustrated by the PDCA Cycle and Process Approach model. As follows:

PDCA Process in ISO 9001:2015

POINTS OF ISO 9001:2015

ISO 9001:2015 follows the new HLS structure.

The structure includes ten main clauses instead of 8 as before.


Changes in terms

Some terms in ISO 9001:2015 have been changed to suit the

development of the economy and society.

Detailed Notes on these terms can be found at the end of

ISO 9001-2015.


ISO 9001:2015 does not require a quality manual.

In ISO 9001:2015, the Quality Manual is not a mandatory

requirement. However, the Quality Manual remains an essential document of the organization.

The Quality Manual as an overarching index of the

Management System.



In ISO 9001-2015, you can exclude anything. If the

organization can demonstrate that it does not affect the delivery of products that conform to customer requirements.


ISO 9001:2015 has only seven quality management


ISO 9001:2015 did not use a systems approach. It’s a

process approach.

Change the principle of Win-win with suppliers to

managing relationships.


“Organizational context”.

Identify the needs of interested parties. ISO 9001:2015

requires businesses to define their internal and external “context”.

From there, businesses identify their strengths, weaknesses, opportunities and



“Leadership Role”:

Leadership in ISO 9001:2015 is elevated. Specifically


– Quit the position of Leadership Representative.

Leadership is not managed indirectly through a Leadership Representative.

– Leaders must bear the highest responsibility for the

effectiveness of their management system.

– Management must engage, direct and support individuals

to confirm great effectiveness of the quality management system.

– Leadership must promote the use of a process approach

and risk-based thinking.


Risk-based thinking

Risk management in ISO 9001:2015




ISO 9001:2015 has set out requirements that businesses,

when building a quality management system, must be based on the organization’s

context. The industry needs to identify the risks and opportunities that should

be addressed to:

– Ensure the expected results are achieved.

– Prevent and minimize unwanted effects.

– Achieve continuous improvement.

Enterprises must be more proactive in identifying and

addressing risks.


Plan for renewal.

The ISO 9001:2015 standard outlines the requirements when

businesses plan for change.

Enterprises must be more cautious in changing their

management system. The change should keep the structure of the Enterprise.



Article 7.1.6 The ISO 9001-2015 standard has required the

organization to determine the necessary business knowledge.

Organizational Knowledge is the know-how and experience

of the organization in the fields, products and technologies of the Enterprise.

About us:


ONETECH VIETNAM, or government entity standards based on ISO 9001 for few specific industries.

It is a process-based standard: you use it to control your processes, and your end product should meet the desired results. It is notstandard for products. It does not define product quality ONETECH VIETNAM becomes certified. However, after days of training course, individuals can become an ISO 9001 Certified Lead Auditor. It allows them to audit other companies to maintain its ISO 9001 certification status.

Applying it to an example is a great way to understand how ISO 9001 works. 


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